Privacy Policy

Effective Date: January 2026

Northside RV Park (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you provide when using our website and services. This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect the following types of personal information when you use our website, make a booking, or contact us:

Name
Email address
Phone number
Mailing address
Reservation and stay details
Payment information (processed securely through third-party providers)
Any information you voluntarily provide through forms or emails

We may also collect non-personal information such as:

IP address
Browser type
Device information
Pages visited and time spent on the site

This information is used to improve website performance and user experience.

2. How We Use Your Information

We use your personal information to:

Process reservations and payments
Communicate with you about your stay or inquiries
Provide customer service and support
Send booking confirmations and updates
Improve our website and services
Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

3. Payment Processing

All payments made through our website are processed by secure third-party payment processors. We do not store or have direct access to your full credit card information.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality
Analyze website traffic
Remember your preferences

You can choose to disable cookies through your browser settings; however, this may affect how certain parts of the website function.

5. Sharing of Information

We may share your personal information only in the following circumstances:

With service providers who assist us in operating our website or processing bookings
When required by law or legal process
To protect the rights, property, or safety of our business, guests, or others

All third parties are required to maintain the confidentiality of your information.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Access and Correction

You have the right to:

Request access to your personal information
Request corrections to inaccurate or incomplete information
Withdraw consent for certain uses of your information (subject to legal or contractual restrictions)

Requests can be made by contacting us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.